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Omada and Microsoft Redefine Identity Security with AI-Powered Integration

Omada, a global leader in Identity Governance and Administration (IGA), has announced a groundbreaking partnership with Microsoft to integrate Omada Identity Cloud with Microsoft Entra AI. Leveraging Microsoft’s Semantic Kernel, this collaboration marks a significant leap forward in identity security, introducing AI assistants designed to enhance automation, improve decision-making, and deliver highly personalized user experiences.


A Seamless Blend of AI and IGA

Omada’s integration with Microsoft’s Semantic Kernel provides an intelligent framework for weaving advanced AI capabilities into everyday identity governance tasks. By bridging sophisticated AI models with real-world business processes, this partnership equips organizations with tools to streamline operations, reduce errors, and fortify security.


“This innovative technology partnership with Microsoft transforms identity governance into a seamless AI-driven experience tailored to the modern workplace,” said Michael Garrett, CEO of Omada. “Looking ahead, such AI-driven interfaces can evolve into highly adaptive systems that assist with immediate tasks and provide light security training during interactions, reinforcing the user’s understanding of critical identity security processes.”


Addressing Challenges in Identity Governance

Identity governance has long been plagued by inefficiencies stemming from complex workflows and inconsistent user engagement. Occasional users often struggle with unfamiliar security systems, leading to delays and even the emergence of shadow IT practices. On the other hand, daily users face the daunting task of processing large volumes of access requests without sufficient context.


Omada’s AI-driven integration with Microsoft Teams resolves these pain points by introducing intuitive, conversational workflows. Through natural-language interactions powered by Semantic Kernel, users can:

  • Navigate Complex Systems with Ease: Occasional users receive guided, real-time assistance for managing access requests and compliance tasks.

  • Enhance Productivity for Managers: Frequent users benefit from contextual insights on access requests, enabling faster, more informed decisions.

  • Simplify Non-Technical Interactions: Conversational AI reduces the learning curve for non-technical users, retrieving and summarizing relevant data in seconds.


Julie Mørch Nadelmann, Global Partner Solutions Lead at Microsoft Denmark, highlighted the integration’s transformative potential: “This transformative integration with Omada highlights our shared commitment to innovation, providing organizations with the tools they need to stay effective, compliant, and secure. Together, we’re delivering a seamless AI-driven experience tailored to the modern workplace.”


Driving Automation and Decision-Making

By embedding Omada Identity Cloud within a collaboration environment like Microsoft Teams, the platform eliminates common barriers to efficiency and security. For instance:

  • Step-by-Step Task Support: Managers are guided through processes such as reviewing and approving access requests, minimizing the need for prior system knowledge.

  • Proactive Security Recommendations: AI nudges users toward best practices, such as enabling two-factor authentication or resetting compromised passwords.

  • Adaptive Security Systems: The AI not only completes immediate tasks but also anticipates future needs, providing recommendations and light training to reinforce secure behavior.


The Future of Identity Security

This integration sets a new standard for identity governance, blending portability, extensibility, and user-centric design to create a smarter, more secure enterprise environment. By leveraging Microsoft’s Azure OpenAI Service and Semantic Kernel, Omada has crafted a platform that aligns with the demands of the modern workplace.

“We believe organizations need systems that are not only efficient but also intuitive and adaptive,” added Garrett. “Our partnership with Microsoft paves the way for identity security solutions that are as dynamic and responsive as the challenges they address.”

As cyber threats continue to evolve, the collaboration between Omada and Microsoft offers a beacon of innovation, combining AI-driven intelligence with robust identity governance to ensure organizations remain secure, compliant, and agile in an increasingly complex digital landscape.

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