In the ongoing arms race between cybercriminals and defenders, it turns out the weakest link in the chain isn’t a firewall or a zero-day exploit—it’s people. Sherweb, the cloud marketplace trusted by thousands of Managed Service Providers (MSPs), wants to change that.
Today, the company announced the launch of usecure, a Human Risk Management (HRM) platform now available on Sherweb’s marketplace. The platform equips MSPs to offer personalized, automated security awareness training to clients—transforming end users from liabilities into active defenders.
From Human Error to Human Firewall
Nearly every major breach in recent years has shared a common denominator: someone, somewhere, clicked the wrong thing. The stats are sobering—human error is implicated in roughly 95% of cybersecurity incidents.
“Human error remains a significant vulnerability in cybersecurity,” said Benji Germain, Vice President of Product at Sherweb. “With usecure, we’re equipping MSPs with the tools they need to transform human risk into a robust defense mechanism, fostering a culture of security awareness and resilience.”
But this isn’t just another dry security slideshow or forgettable compliance module. usecure tailors training to individual user behavior, adapts over time based on risk signals, and pairs lessons with real-world simulations. Think phishing emails, dark web exposure alerts, and behavioral analytics—all mapped to a personalized risk profile.
The result? Security training that evolves alongside the threat landscape and the humans navigating it.
The MSP Advantage
Sherweb’s addition of usecure also reflects a broader strategic pivot: cybersecurity isn’t just about defending systems anymore—it’s about enabling MSPs to scale secure, compliant businesses for a distributed, AI-era workforce.
“As cyber threats continue to evolve, MSPs need tools that not only protect their clients, but also support sustainable business growth,” said Jordan Daly, CMO at usecure. “Our partnership with Sherweb gives MSPs access to a scalable, automated Human Risk Management solution that simplifies compliance, reduces client risk, and drives long-term value.”
MSPs using usecure will be able to assess each client’s exposure based on employee behavior, track improvement over time, and automatically enroll high-risk users in relevant training. This offers a more proactive approach to security—moving away from blanket policies and toward precision education, driven by data.
Security Awareness That Sticks
What sets this apart from legacy training programs is the way it integrates into daily workflows. Rather than relying on quarterly refreshers or once-a-year compliance checkboxes, usecure’s training adapts to the user’s digital footprint, flagging risky behavior and delivering timely guidance.
In practice, that might mean a frontline employee who fails a phishing simulation is automatically enrolled in a micro-lesson the next day. Or a high-risk user flagged on a dark web scan receives a personalized security briefing.
The tech is smart, but the philosophy is simple: security training should meet people where they are, not where a PowerPoint thinks they should be.
Sherweb’s Cybersecurity Expansion
The launch is also a signal of Sherweb’s deepening commitment to cybersecurity as a core pillar of its MSP offerings. The distributor has steadily expanded its portfolio of security tools, and HRM is a natural evolution—one that aligns with the reality that threat actors aren’t just going after infrastructure anymore. They’re targeting people.
In usecure, Sherweb sees more than a product—it sees a culture shift.
Because in an era of AI-generated phishing, deepfake social engineering, and insider threats, cybersecurity isn't just technical. It's personal.
And now, it’s trainable.